Effective Date: April 4, 2024

LDI Ready is a service provided by Property Association (“us”, “we”, or “our”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that information.

1. Name and Contact Details

Company Name: Property Association
Service: LDI Ready
Contact Email: partners@propertyassociation.com.au

2. The Kinds of Personal Information We Collect and Store

We collect several different types of information for various purposes to provide and improve our Service to you. These include:

• General Personal Information: Name, email address, telephone number, address, and other contact details.
• Usage Data: Information on how the Service is accessed and used.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

This information is stored in a secure manner, ensuring its confidentiality and integrity.

3. How We Collect Personal Information and Where It Is Stored

Personal information is primarily collected directly through our website via forms, subscriptions, and other interactions with our Service. We also receive data indirectly through website analytics and marketing tools.

All collected information is stored securely within our systems management software (SMS), ensuring high levels of security and data protection.

4. The Reasons Why We Need to Collect Personal Information

The collection of personal information allows us to:

• Provide and maintain our Service
• Notify you about changes to our Service
• Allow you to participate in interactive features of our Service when you choose to do so
• Provide customer care and support
• Monitor the usage of the Service
• Detect, prevent, and address technical issues

5. How We’ll Use and Disclose Personal Information

Your information, including Personal Information, may be used:

• To provide and maintain our Service
• For internal analytics and market research
• To communicate with you, including to send you updates and responses to inquiries
• For compliance with applicable laws and regulations

We may disclose your personal information to third parties in a manner consistent with this Privacy Policy, including to secure web service providers for the purpose of hosting and managing data.

6. Accessing and Correcting Your Personal Information

You have the right to access and request correction of any personal information we hold about you. To do so, please send an email to partners@propertyassociation.com.au

7. Complaints

If you believe that we have mishandled your personal information, please send your complaint to partners@propertyassociation.com.au. We take all complaints seriously and will respond to your query as soon as possible.

8. Disclosure of Information Outside Australia

We may disclose your personal information to third-party secure web service providers outside Australia. These disclosures are only made where necessary for the provision of our Service and in compliance with our data protection obligations.